Privacy Policy
This Privacy Policy describes how ghostly.site collects, uses, and protects your personal information. We are committed to protecting your privacy and ensuring the security of your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, surname, email address, and other contact details provided through our contact form.
- Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies: We use cookies to enhance your browsing experience and collect information about your preferences.
2. How We Collect Information
We collect personal information in the following ways:
- Directly from You: When you fill out the contact form or subscribe to our newsletter.
- Automatically: Through the use of cookies and other tracking technologies when you browse our website.
3. Use of Information
We use your personal information for the following purposes:
- To Respond to Inquiries: To address your questions, feedback, or requests submitted through the contact form.
- To Improve Our Website: To analyze usage data and improve the functionality and content of our website.
- To Send Updates: To provide you with information about upcoming events, blog posts, and other relevant updates (if you have subscribed to our newsletter).
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using encryption to protect sensitive data transmitted online.
- Secure Storage: Storing personal information on secure servers with limited access.
- Regular Security Audits: Conducting regular security audits to identify and address potential vulnerabilities.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep your information confidential.
- Legal Compliance: We may disclose your information when required by law, court order, or other legal process.
7. Your Rights
Under POPIA, you have the following rights regarding your personal information:
- Right to Access: You have the right to request access to your personal information that we hold.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
To exercise any of these rights, please contact us through the contact form on our website.
8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to navigate and use its features.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and any errors that occur. This information helps us improve the performance of our website.
- Functionality Cookies: These cookies allow our website to remember your preferences and provide enhanced features.
- Targeting Cookies: These cookies are used to deliver content that is more relevant to you and your interests.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date. We encourage you to review this Privacy Policy periodically for any updates.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us through the contact form on our website.